What Recordkite adds to Attio

Recordkite writes one entry per conversation, not one per message, so your Attio records stay readable.

What counts as a conversation

• A thread (a message and its replies) is one conversation. Later replies update it, whenever they arrive.
• Messages outside threads are grouped into conversations by topic using AI. A conversation stays open while people keep talking about the same subject, and closes after 72 hours of quiet.
• Emoji reactions don’t count as messages, but they’re used in the summary (a 👍 on a question is an answer).
• Files are linked from Slack, never copied.
• Conversations with nobody from outside your company aren’t logged, even in a shared channel.

While a conversation is active, Recordkite updates Attio every 5 to 15 minutes.

Summary note (all Attio plans)

Each conversation gets a note on the mapped company, with:

• a title naming the channel and the topic
• a full AI summary, including any next steps
• who took part, and which organisation they’re from
• the channel, message count and time span
• a View in Slack link

When a conversation gets new messages, Recordkite replaces its note with an updated one, so the latest conversations are always at the top of the company’s Notes. If someone in your team edits a note in Attio, Recordkite leaves that note alone and adds a new one instead.

Notes go on the company only. People and deals reach the note through the activity’s Full summary link.

Activity timeline (Attio Pro and Enterprise)

On Attio Pro and Enterprise, each conversation is also logged as a Slack conversation activity. It appears on the Activity tab of the company, the linked people and any mapped deals.

Open an activity to see its details:

Field	What it shows
Direction	Inbound if someone outside your company started the conversation, Outbound if your team did
Summary	A one-line AI summary
Full summary	A link to the conversation’s summary note
Channel, Message count, First message at	Where and when it happened
Slack link	Opens the conversation in Slack
Participants	The linked Attio people and workspace members who took part

Attio groups entries written by apps into automation events on the Activity tab. Click the group to expand it.

Attio plans below Pro

Attio only lets apps create their own activities on its Pro and Enterprise plans. On other plans, Recordkite writes summary notes and Last Slack interaction, and Settings in the dashboard explains this. If you upgrade, click Reconnect Attio in Settings to add the Activity timeline.

Last Slack interaction (all Attio plans)

Recordkite keeps a Last Slack interaction date on the company, the linked people and any mapped deals. It only ever moves forward.

Attio’s own Last interaction only counts emails and meetings, so use Last Slack interaction to see when you last spoke in Slack. You can sort, filter and build views on it like any other attribute.

Tip

Add Last Slack interaction to the Highlights on companies, people and deals so it shows at the top of each record’s Overview.

Edits and deletions in Slack

If a message is edited or deleted soon after it’s sent, the next update reflects it. Recordkite doesn’t keep messages long after they’re written to Attio, so later edits may not change a summary that’s already been written. If all of a conversation’s messages are deleted, Recordkite removes it from Attio.